Customer Care Services
ACS' inbound teleservices have been consistently ranked in the Top 50 inbound agencies. ACS has call centers in the U.S. and Canada that are ISO 9001:2000 registered and SAS70 and PCI compliant.
Our Areas Of Expertise
Inbound Customer Care
- Live operator (dedicated or shared)
- IVR, Web and fax
- Multilingual support
- 24 x 7 x 365
- Help desk services
- Dealer locator service
- Order entry/up-selling
- Promotion support
The Stats
- Handle nearly half a million customer contacts from consumers and business customers
- More than 600 seats of capacity
- Programs ranging from 100 dedicated agents to smaller groups of shared services
To learn how you can benefit from the ACS Advantage, email us at info@theacsadvantage.com